Cancellation Policy
At King Kolo Sports Sports, we strive to provide a seamless shopping
experience. If you need to cancel your order, please review our cancellation policy outlined below.
1. Order Cancellation Timeline
- Before Production: You can cancel your order free of charge within 24 hours of placing
it, provided that the order has not yet entered the production phase. Once production has started, we
will not be able to accommodate cancellation requests.
- After 24 Hours: If you attempt to cancel your order after 24 hours, it may incur a
cancellation fee, which will be deducted from your refund. The fee amount will depend on the stage of
production at the time of cancellation.
2. How to Cancel an Order
- Contact Our Customer Support: Reach out to our customer support team via email or phone
as soon as possible.
- Provide Order Details: Include your order number and a brief request for cancellation.
- Confirmation: Our team will confirm whether your order is eligible for cancellation and
notify you of any applicable fees.
3. Refund Process for Canceled Orders
- Eligible Cancellations: If your order is successfully canceled within the designated
time frame, we will initiate a refund to your original payment method. Please allow 5-7 business days
for the refund to reflect in your account.
- Ineligible Cancellations: If your cancellation request is submitted after the 24-hour
period or after production has started, any fees incurred will be deducted from your refund.
4. Non-Cancelable Orders
- Customized or personalized products that have entered the production phase.
- Items that have already been shipped.
5. Changes to This Policy
King Kolo Sports reserves the right to modify this Cancellation Policy at any
time. Please review this policy periodically for updates.
6. Contact Us
If you have any questions or need assistance regarding cancellations, please
contact us at:
- Email: kingsummary12@gmail.com
- Phone: +91 9321024759
